Welcome to our unique Wax removal service
House of Hearing is the first hearing centre to be registered with Healthcare Improvement Scotland (HCIS). This is important because registration with HCIS demonstrates that we put patient safety at the centre of our service. You can then be assured that you are being treated in the best environment and by an appropriately qualified professional. Why accept anything less when it comes to the health of your ears and your hearing?
In addition to our team of nursing specialists, all of our clinicians are ENT trained to carry out comprehensive ear assessments. Our clinicians know that when you experience the effects of a blockage in the ear canals you want to be assessed by a qualified professional in a suitable environment so you can get back to normal life as soon as possible.
That is why here at house of hearing we offer appointments 5 days a week (including Saturdays in Edinburgh) often offering same day assessments.
Your First Visit as a wax removal patient
You will be greeted by one of our friendly, fully trained reception team and introduced to a member of our nursing team who will assess the health of your ears.
Your clinician will also take a medical case history, this means asking you some questions about your general health and in particular about your ears and your hearing.
Your clinician will then make a full examination of each of your ears, enabling them to discuss and recommend the best treatment for you.
All of our clinics offer wax removal by microsuction, irrigation and instrumentation, these are explained below:
Microsuction – recognised as one of the safest and most effective procedures for the removal of wax, this method employs air suction and a microscope to gently remove ear wax.
Irrigation – we also offer irrigation, if your nurse practitioner believes that the wax is too wet to carry out microsuction or if you state that you would prefer this method, your nurse will use a controlled jet of warm water to gently wash the wax out from the ear canal.
Instrumentation – if your nurse practitioner assesses that the wax is located closer to the outer ear and can be reached easily with specialist tools, they will remove the wax without the need for microsuction or irrigation
Ear wax (or cerumen) is naturally produced within our ear canals forming a protective coating. It only becomes troublesome if your ears produce too much wax, when this occurs it can cause itchiness, earache, or you may experience the sensation of blocked ears or even hearing loss. Left unchecked it can also lead to ear infections.
If you are experiencing any discomfort in your ear(s) don’t attempt to treat it yourself, make an appointment with our nursing specialists who will assess you and advise on the best solution.
**Once fully assessed, if your Nurse practitioner decides not to pursue a treatment an initial consultation fee of £20 will be applied
**Sometimes all ear wax cannot be removed in a single visit. In these cases, your clinician may recommend the use of suitable ear drops for a few days before they undertake a further wax removal treatment. If your clinician recommends further visits to complete wax removal you will not be charged for subsequent appointments.
"Regular visits to deal with the build up of wax in my ears has been of great help and given great comfort. The unexpected (to me) discovery of an infection and subsequent treatment by Melanie was very timely and avoided more serious consequences. Much impressed by friendly and helpful staff on all visits."
"Service and afterservice is great - very professional wax removal. Also very caring."