Hearing care is never about fitting a device and sending you on your way. It is about supporting how you hear, communicate, and stay connected over time.
That is why every hearing aid fitted at House of Hearing comes with Complete Care as standard. Complete Care is our comprehensive, always-on hearing care pathway, designed to support you from your first fitting, through everyday listening, and well into the future.
Complete Care means your hearing is never left to chance. You have ongoing access to expert care, regular reviews, and practical support whenever your hearing needs attention. It is always there, quietly working in the background, so you can focus on living well.
Hearing well means the world. Complete Care helps you stay connected to it.
Complete Care brings together everything you need to keep hearing confidently, comfortably, and consistently for four full years.
Rather than charging separately for follow-up appointments, repairs, or essential maintenance, we include it all from the start. This means fewer worries, no unexpected costs, and a clear understanding of the value of your hearing care.
It is our way of making sure your hearing aids continue to work for your life, not the other way around.
Four years of reassurance, included
Your Complete Care package includes:
Covering faults, parts, and labour beyond the standard manufacturer warranty suitable.
If your hearing aids stop working as expected, our clinical team will assess, repair, or arrange manufacturer support as needed.
Including batteries, speaker units, domes, and wax guards as required.
Your hearing and listening environments change. We adjust your hearing aids whenever needed to keep them comfortable and effective.
Regular checks to review your hearing, hearing aid performance, and listening goals.
If your hearing aid needs to be sent away for repair, we aim to keep you connected with a temporary replacement where clinically appropriate.
Included within your four-year pathway where earwax is affecting hearing aid performance and removal is clinically suitable.
All care is delivered in our dedicated hearing clinics by HCPC-registered audiologists.
Your relationship with House of Hearing does not end after four years.
Once your Complete Care period concludes, you move seamlessly into lifetime aftercare, which includes:
This long-term approach reflects how we see hearing care. It is not about devices alone, but about supporting your hearing health over time.
Many providers focus on the hearing aid itself. We focus on what happens after.
Complete Care reflects our approach as a network of dedicated hearing clinics:
It is designed to give you confidence not just in your hearing aids, but in the people looking after you.
If you are considering hearing aids, the most important question is not only which technology is right, but who will support you over time.
With Complete Care, that support is already built in.
Book a free hearing test today and speak with an audiologist about your hearing, your lifestyle, and how Complete Care supports you at every stage.
