Assessment

Technology moves quickly and at House of Hearing, our training and standard of customer care requires us to be up to date with what is on offer. Contemporary hearing aids now process sound digitally, improving its quality and clarity. The technology we introduce you to will always be the best-fit option for your own level of hearing loss. As members of the Association of Independent Hearing Healthcare Practitioners, you may be assured of our status as an independent retailer. This means that the advice we offer you will be both professional and impartial.

To make sure that we can satisfy your needs and tailor your choice of hearing aid to your individual hearing loss, we first need to carry out a hearing assessment. Our flexible approach means that this can take place in the comfort of your own home or in one of our consulting rooms, and there is no charge for this service.

Once you have discussed your results with one of our audiology staff and come to a decision on a suitable instrument, we will offer you that product on a trial basis. Silicon ear impressions are taken and the instrument manufactured in around two weeks.

We then invite you back for a fitting session, at which time we will explain to you how to get the best from your hearing aid and look at practical issues like inserting and removing your aid, changing its batteries and keeping it clean. It is likely that you may have many questions to ask at this stage and so we always set aside plenty of time for these appointments – around 45 minutes.